Shipping policy

📦 Shipping Policy

đź•’ Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after your order confirmation email is received. You will receive a separate notification when your order has been shipped.

đźšš Shipping Methods & Delivery Estimates

All orders are shipped from the UK using reliable carriers — primarily Evri, with Royal Mail or DPD depending on package size and destination.

Shipping Method Carrier Estimated Delivery Time
UK Standard Shipping Evri / Royal Mail 2–4 business days after dispatch
UK Express Shipping DPD (Next Day) 1–2 business days after dispatch
Free UK Standard Shipping -

Available on qualifying orders (details shown at checkout)

 

🔍 Tracking & Notifications

Once your order is dispatched, you’ll receive an email with a tracking number to follow your parcel’s journey. Please allow up to 48 hours for tracking information to update.

âť— Delivery Issues

If your order hasn’t arrived within 7 working days of your shipping confirmation email:

📧 Email us at driphatch@gmail.com
Please include your full name and order number, and we’ll resolve the issue promptly.

🌍 Customs & Duties

Drip Hatch currently ships only within the UK, so you won’t need to worry about customs or import duties.

đź’¬ Questions?

For any shipping-related queries, feel free to reach out at driphatch@gmail.com — we’re always happy to help!